No Reservations about OpenTable
As many readers of this blog know, I’m always on the lookout for the great customer experience. Sometimes, it doesn’t take much looking; I’ll simply realize one day that some establishment or service...
View ArticleHow to Ensure a Great Customer Experience: Keep it Simple
In my previous post, I sang the praises of OpenTable, the online restaurant reservation service that I believe has helped both diner and restaurant by establishing such an easily managed relationship...
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